Support and Escalation Capabilities:

1. Flexible upload of information via spreadsheet, e.g. competitor market data, background information per outlet/franchisee etc.
2. Update and change data online based on permissions, and track changes
3. Automatic data feeds from legacy systems via direct interfaces
4. Feed Retail InfoNet with quality data collection systems e.g. Webfair AssessNet to integrate and compare quality and performance data collected by audit teams
5. Define user access rights, reporting formats and escalation processes so that team members are automatically notified about events and insight within the business
6. Create an up-to-date 360° overview of retail / franchise network
7. Manage multiple brands, network structures and languages within one single application